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Samsung SpinPoint V60 Data Recovery Information

These are some real problems experienced by SpinPoint V60 and Samsung hard drives in general.

This external hard drive would not start and was not detected on my computer. Switched out the logic board and heard it spinning so we had power but it still did not recognize the drive. Could not find an exact logic board match. Samsung(model SpinPoint V60).
Peter M.
Manchester, UK

One of the most common problems Samsung SpinPoint hard drives experience is burnt cuircuit board(PCB). Samsung drives are very vulnerable to power overheating and power surges. Often bad power supply unit combined with power streak is enough to burn spindle driver chip on the electronics and make data inaccessible. Should this occur the computer would reboot itself or shutdown completely, you would normally notice acrid smell and smoke and the drive will no longer spin up.

If this is the case you can try to swap PCB from another hard drive of the same model but the chances of success, especially on newer hard drives, are close to zero. The problem is that logic board on modern hard drive is adapted to the head disk assembly it was manufactured with. In our lab we use specialized software and hardware to rebuild these adaptive parameters in ROM to make donor PCB fully compatible with damaged drive.

Drive Samsung - will not mount, or boot up in target mode, or function as external HD. Clicking/Sweeping with spinning and after 45-60 seconds the spinning stops. I have all data backed up, but my wife has some dissertation files she needs.
Steffen S.
Copenhagen, Denmark

Samsung hard drives could also suffer from firmware problems. If part of firmware becomes corrupted the drive fails to initialize correctly and stops working as expected. The drive usually sounds normal but does not identify in BIOS or shows up with zero capacity. If you attempt to boot up from such drive or read any data from it you would get "Primary Master Hard Disk Fail", "No operating system found" or "Disk boot failure" or some other SMART error on boot up.

Another quite common symptom Samsung drives experience is clicking/knocking sound. The drive spins up and and the head starts clicking right from the beginning with a constant or intermittent sound: , , . Most often this a sign of damaged heads and it means this drive needs to be opened in class 100 cleanroom in order to swap head assembly from matching donor. Don't try to open the drive by yourself - most likely you will damage the platters and make your data unrecoverable.

There is one more problem that is typical for all hard drives and Samsung drives particularly: bad sectors. After some period of time magnetic media starts to degrade and bad sectors appear.

When the computer is turned on, I can hear the drive spin and making some soft noises (kind of like it�s trying to do something but can�t), but the laptop never gets beyond that. The drive is the original SpinPoint V60.
Sam N.
Auckland, New Zealand

Whenever the drive hits such unreadable area it could start freezing, ticking, scratching and sometimes even clicking:

. This leads to further damage to the media and causes more data loss. As soon as you start experiencing such symptoms while reading important files stop your computer immediately and consider talking to a professional. Any further attempts would just add up to the problems. In our lab we use special imaging hardware tools that are capable of reading raw sector data ignoring sector checksum check. That's usually the only way to retrieve as much data as possible from these sectors.

If you experience any of the symptoms described above with your Samsung SpinPoint V60 please feel free to contact us to get upfront quote on data recovery from your failed drive.

If you hear your Samsung SpinPoint V60 hard drive making some other unusual noises visit our Hard Drive Sounds page for more details.