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Hitachi Data Recovery Information


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hitachi data recovery

These are some real problems experienced by Hitachi hard drives we see in our lab. We are not affiliated in any way with hard drive manufacturers. All the information below is based solely on our experience and we do not make any claims regarding reliability of the specific model. We see mostly failed drives in our lab and therefore we don't have complete statistics.

IBM(later Hitachi) is widely known in data recovery business for their line of DeskStar HDDs also known as DeathStars. These hard drives, mostly DTLA and AVER families, became infamous for their reportedly high failure rates. It is believed their problems were mainly connected with glass platters - new technology introduced by Hitachi in these hard drives. After some time magnetic layer started to fall off the platters creating dust inside the HDA(Head Disk Assembly). This led to a massive number of bad sectors, eventually killing the heads making all data inaccessible. If you happen to hear that unmistakable repeating scratching noise from your hard drive then this is exactly your case. If you attempt to boot up from such drive or read any data from it you would get "Primary Master Hard Disk Fail", "No operating system found", "USB Device malfunctioned" error, "S.M.A.R.T. Capable But Command Failed" or some other hard drive error on boot. It's critical at this point to stop reading from such drive and bring it for diagnostics to the professional data recovery lab. Any further attempts to read from these areas would shorten the drive's life and may result in further unrecoverable data loss.

wd <b></b> burnt chip on board
Another common problem for all Hitachi hard drives is burnt components on the circuit board(PCB). Hard drives are very vulnerable to power surges and overeating and bad power supply unit combined with power streak is usually enough to burn spindle driver chip on the hard drive electronics. Should this occur the computer would reboot or turn off completely, you would normally notice acrid smoke and smell coming from your PC and upon power on the drive would not spin up at all.

If this is the case you can try to swap PCB from another drive of the same model but the chances are close to zero. Moreover, donor board could "lock" itself causing a good working donor drive not to spin. The problem is that logic board on modern hard drive is adapted to the head disk assembly it was manufactured with. In our lab we use specialized software and hardware to rebuild these adaptive parameters located in the NVRAM to make donor PCB fully compatible with failed drive.

Another quite common symptom Hitachi drives experience is clicking or knocking sound. The drive spins up and the head starts clicking from the start: , . Most often this a sign of bad heads and the drive needs head assembly swapped from a matching donor. Before doing any clean room work, it is very important to perform accurate diagnostics and eliminate a chance of possible firmware corruption that sometimes can also cause clicking.

Hitachi laptop drives(HTS models) share some typical 2.5 inch HDD problems. One of them is heads sticktion to the platter surface.

head sticktion to the platter - <b></b>
Heads are normally parked on the parking ramp outside of the platters, but sometimes after a fall or abnormal termination they fail to return to their regular parking position and are left on the surface sticking to the ideally smooth surface. It is absolutely impossible to correctly release them without proper tools and experience. Don't attempt to open the drive by yourself - you could easily scratch the media and this will make all your data unrecoverable.

If you hear your Hitachi hard drive making some other unusual noises visit our Hard Drive Sounds page for more typical sounds these drives make.

If you experience any of the problems above with your Hitachi hard drive and need data recovered from it please fill out Fast Quote Form to get free upfront quote on data recovery from your failed HDD.

Please keep in mind that above information is based solely on experience of Datacent staff. We see mostly failed drives in our Lab and therefore we don't have complete statistics. All brands have their specific problems and there is nothing more reilable than regular backup.

Warning!
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Stay away from those companies. You can steal information but you can't steal knowledge and experience!

MODELS

Deskstar
Endurastar
Microdrive
Travelstar
Ultrastar

3.5 inch desktop drives

Deskstar 7K1000
Deskstar 7K160
Deskstar 7K400
Deskstar 7K500
Deskstar 7K80
Deskstar E7K500
Deskstar T7K250
Deskstar T7K500

2.5 inch/laptop/mobile families

Travelstar 4K120
Travelstar 4K40
Travelstar 5K100
Travelstar 5K160
Travelstar 5K250
Travelstar 7K100
Travelstar 7K200
Travelstar 7K60
Travelstar 80GN
Travelstar E5K100
Travelstar E7K100
Travelstar E7K200
Travelstar E7K60

2.5 inch SATA/IDE/SATA II/SERIAL ATA/PATA laptop/mobile Travelstar models MLC P/N

HTS548020M9AT00
HTS548040M9AT00
HTS548060M9AT00
HTS548080M9AT00
HTS726060M9AT00
HTS421210H9AT00
HTS421240H9AT00
HTS421260H9AT00
HTS421280H9AT00
HTS424020M9AT00
HTS424030M9AT00
HTS424040M9AT00
HTS721060G9AT00
HTS721080G9AT00
HTS721010G9AT00
HTS721010G9SA00
HTS721010G9SA00
HTS721060G9SA00
HTS541020G9AT00
HTS541030G9AT00
HTS541040G9AT00
HTS541060G9AT00
HTS541080G9AT00
HTS541010G9AT00
HTS541020G9SA00
HTS541030G9SA00
HTS541040G9SA00
HTS541060G9SA00
HTS541080G9SA00
HTS541010G9SA00
HTS541640J9AT00
HTS541660J9AT00
HTS541680J9AT00
HTS541612J9AT00
HTS541616J9AT00
HTS541640J9SA00
HTS541660J9SA00
HTS541680J9SA00
HTS541612J9SA00
HTS541616J9SA00
HTS541260H9AT00
HTS541280H9AT00
HTS541210H9AT00
HTS541212H9AT00
HTS541260H9SA00
HTS541280H9SA00
HTS541210H9SA00
HTS541212H9SA00
HTS723232L9A360
HTS723225L9A360
HTS723216L9A360
HTS723212L9A360
HTS723280L9A360
HTS723232L9SA61
HTS723225L9SA61
HTS723216L9SA61
HTS723212L9SA61
HTS723280L9SA61
HTE723232L9A300
HTE723225L9A300
HTE723216L9A300
HTE723212L9A300
HTS722020K9A300
HTS722016K9A300
HTS722012K9A300
HTS722010K9A300
HTS722080K9A300
HTS722020K9SA00
HTS722016K9SA00
HTS722012K9SA00
HTS722010K9SA00
HTS722080K9SA00
HTE722020K9A300
HTE722016K9A300
HTE722012K9A300
HTE721010G9AT00
HTE721080G9AT00
HTE721060G9AT00
HTE721010G9SA00
HTE721080G9SA00
HTE721060G9SA00
HTS545050KTA300
HTS545040KTA300
HTS545050KTSA01
HTS545040KTSA01
HTE545050KTA300
HTE545040KTA300
HTS543232L9A300
HTS543225L9A300
HTS543216L9A300
HTS543212L9A300
HTS543280L9A300
HTS543232L9SA01
HTS543225L9SA01
HTS543216L9SA01
HTS543212L9SA01
HTS543280L9SA01
HTE543232L9A300
HTE543225L9A300
HTE543216L9A300
HTE543212L9A300
HTS542525K9A300
HTS542520K9A300
HTS542516K9A300
HTS542512K9A300
HTS542580K9A300
HTS542525K9SA00
HTS542520K9SA00
HTS542516K9SA00
HTS542512K9SA00
HTS542580K9SA00
HTE542525K9A300
HTE542516K9A300
HTE542512K9A300
HTE542580K9A300
HTE541616J9AT00
HTE541612J9AT00
HTE541680J9AT00
HTE541660J9AT00
HTE541616J9SA00
HTE541612J9SA00
HTE541680J9SA00
HTE541660J9SA00
HTE726040M9AT00
HTE726060M9AT00
HTS428030F9AT00
HTS428040F9AT00
HTS428060F9AT00
HTS428080F9AT00

DeskStar 7K1000.C (7200RPM, SATA-300 interface)

HDS721016CLA382 160GB
HDS721025CLA382 250GB
HDS721032CLA362 320GB
HDS721050CLA362 500GB
HDS721064CLA332 640GB
HDS721075CLA332 750GB
HDS721010CLA332 1TB

3.5 inch SATA/IDE/SATA II/SERIAL ATA/PATA desktop MODEL MLC P/N

HDS722540VLAT20
HDS722580VLAT20
HDS722512VLAT20
HDS722516VLAT20
HDS722525VLAT80
HDS728040PLAT20
HDS728080PLAT20
HDT722516DLAT80
HDT722520DLAT80
HDT722525DLAT80
HDT722525DLA380
HDT722516DLA380
HDS724040KLAT80
HDT725025VLAT80
HDT725032VLAT80
HDT725040VLAT80
HDT725050VLAT80
HDT725025VLA380
HDT725030VLA380
HDT725032VLA380
HDT725040VLA380
HDT725050VLA380
HDT725025VLA360
HDS721680PLAT80
HDS721612PLAT80
HDS721616PLAT80
HDS721680PLA380
HDS721616PLA380
HDS725050KLAT80
HDS725050KLA360
HDS721010KLA330
HDS721075KLA330
HDS724040KLSA80
HDS725050KLA380
HDP725040GLAT80
HDP725016GLAT80
HDP725025GLAT80
HDP725032GLAT80
HDP725050GLAT80
HDS722540VLSA80
HDS722580VLSA80
HDS722512VLSA80
HDS722516VLSA80
HDS722525VLSA80
HDS728040PLA320
HDS728080PLA380
HDS721612PLA380
HDT722520DLA380
HDP725032GLA360
HDP725040GLA360
HDP725016GLA380
HDP725025GLA380
HDP725032GLA380
HDP725040GLA380
HDP725050GLA380
HDP725050GLA360
HDT725040VLA360
HDT725050VLA360
HUA721010KLA330
HDT721064SLA360
HDT721016SLA380
HDT721010SLA360

1.8 inch drives

Travelstar C3K80
Travelstar C4K40
Travelstar C4K60
Travelstar C4K60 Slim

1.8 inch models

HTC368030H5CE00
HTC368040H5CE00
HTC368060H8CE00
HTC368080H8CE00
HTC424020F7AT00
HTC424040F9AT00
HTC426020G7AT00
HTC426020G7CE00
HTC426030G7AT00
HTC426030G7CE00
HTC426040G9AT00
HTC426060G9AT00
HTC426020G5CE00
HTC426030G5CE00
HTC426040G8CE00
HTC426060G8CE00

1 inch drives

Microdrives 3K6
Microdrive 3K8

1 inch models

HMS360603D5CF00
HMS360604D5CF00
HMS360606D5CF00
HMS361006M5CE00
HMS361008M5CE00
HMS360402D5CF00
HMS360404D5CF00

Legacy Hitachi native laptop drives

DK211A-51
DK211A-54
DK211A-68
DK212A-10
DK212A-81
DK213A-13
DK213A-18
DK221A-34
DK222A-54
DK223A-11
DK223A-81
DK224A-14
DK225A-14
DK225A-21
DK226A-21
DK226A-21U
DK226A-32
DK226A-32U
DK227A-41
DK227A-50
DK228A-65
DK229A-10
DK22AA-18
DK237A-21
DK237A-32
DK238A-32
DK238A-43
DK239A-48
DK239A-65
DK23AA-60
DK23BA-20
DK23BA-10
DK23BA-60
DK23CA-30
DK23CA-20
DK23CA-15
DK23CA-10
DK23CA-75
DK23DA-40F
DK23DA-30F
DK23DA-20F
DK23DA-10F
DK23EA-60
DK23EA-40
DK23EA-30
DK23EB-40
DK23FB-20
DK23FB-40
DK23FB-60

External hard drives: Firewire 400/800 / USB / USB 2.0 / eSATA

H2160U
H2200U
H2250U
H31000U
H3500U
H3750U



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